Clerical - Admin Assistant/Secretary III Job at Volto USA, Kansas, KS

a29HcTBzN256QlloRHdKWk1WVmpETlJPRnc9PQ==
  • Volto USA
  • Kansas, KS

Job Description

Base Location Work from home (Kansas US)

Job Title: Clerical - Admin Assistant/Secretary III

Job Description: Associate, Contact Centre Operation, Life & Annuity Insurance Remote

Inviting applications for the role of Associate, Life & Annuity Customer Contact Centre Work experience

0-2 years of customer service skills, experience in Insurance/ Financial Services contact centre (preferably Life Insurance/ Retirement Services)

Responsibilities

Motivated individuals who're ready to take up challenges and are team oriented in a fast-paced environment

Assisting policy owners and agents with incoming calls pertaining to their life insurance policies/ products

Calls may include but are not limited to questions regarding premium, billing related, customer website access, client changes (example: beneficiary changes, address changes etc.)

Essential skills:

Good analytical and problem-solving skills

Ability to communicate verbally and through emails/phones with businesses

Prior call centre experience

Ability to multi-task and handle calls and caseload with a high degree of accuracy

Open for feedback and Passionate about their own learning and development

Proven problem-solving skills and ability to provide options

Highly motivated and committed

Team player, supporting and assisting colleagues whenever possible

Technical skills

Knowledgeable in using MS Office (Outlook, SharePoint, and PDF)

Insurance knowledge and ability to understand and interpret insurance terminology (preferably Life/ Retirement Services) Proven computer experience with solid keyboarding skills and proficiency with learning new applications

Qualifications

Minimum qualifications

Must have a High School diploma or above

Shift timings:

Monday to Friday 8am to 7pm CST

(Possible Weekend operations)

Job Tags

Work experience placement, Remote job, Work from home, Shift work, Weekend work, Monday to Friday,

Similar Jobs

Arbour Counseling Services

Summer 2025 Partial Hospitalization Internship Job at Arbour Counseling Services

 ...Responsibilities SUMMER 2025 PARTIAL HOSPITALIZATION INTERNSHIP **This is a great opportunity to learn & grow in the mental health...  ...serve while providing compassionate care for all. Visit us online at: About Universal Health Services One of the nation... 

Super Soccer Stars

Street Team Promoter Job at Super Soccer Stars

 ...Join our vibrant street team and be the face of Soccer Stars at various promotional events! As a Street Team Promoter, you'll play a key role in spreading the word about our exciting children's soccer programs. Engage with families, distribute promotional materials, and... 

Safeway Home Health Care

Mental Health Practitioner Job at Safeway Home Health Care

 ...serious persistent mental illnesses and co-occurring substance use disorders. This includes providing instruction, support, and assistance to promote psychiatric stability, social competencies, personal and emotional adjustment, community integration, and independent... 

PINCH

Easy Cleaning Job Job at PINCH

 ...jobs. Hotel housekeeping, night cleaning jobs, and custodial services. More jobs. More predictability. Less stress. Se habla espaol! Trabajos de limpieza disponibles para housekeepers, limpieza de casa, mucama, limpiador, criada, servicios de limpieza.... 

Global

Interior Installer/Mechanic Job at Global

Description: TeamGlobal is seeking an aircraft Interior technician for an exciting opportunity in Cleburne TX Inquire today. One of our dedicated Aviation Recruiters will contact you with additional details on this position and our available ...