Customer Service Representative/Live Chat Agent FULLY REMOTE Job at Command Construction Industries, Remote

azQrdjBjcml6eDRrQWdOUU5GUnZBTk5QRmc9PQ==
  • Command Construction Industries
  • Remote

Job Description

Summary:

As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

What you will be doing: 

  • Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
  • Identify customer needs to ensure the customer is provided complete and accurate information.
  • Process required transactions via mainframe or web-based applications.
  • Submit research requests in a concise yet accurate manner.
  • Maintain a thorough knowledge of the company and client programs, policies, and technology.

People who succeed in this role have:

  • The ability to convey complex information in clear and concise terms to ensure customer understanding.
  • Strong work ethic.
  • Effective and accurate written and verbal communication skills.
  • Effective problem-solving skills.
  • Customer Service Experience.
  • Can navigate multiple applications and research solutions with ease
  • Love helping people and guiding them to the best solution for their issue
  • Are excited by innovative technology
  • Provide calm conflict resolution and problem solving for frustrated customers

What you get:

  • Full-time Employment with Benefits day one including paid Holidays.
  • Paid Training
  • Great Work Environment

Requirements:

  • Must be at least 18 years of age or older.
  • Must have a High School Diploma, or equivalent.

Job Tags

Holiday work, Full time, Remote job,

Similar Jobs

ComForCare Home Health Care - Northern CO

Certified Nurse Aide Job at ComForCare Home Health Care - Northern CO

Benefits:~401(k)~401(k) matching~Dental insurance~Health insurance~Vision insuranceLet our caregivers tell you how we put our caregivers first:"I enjoyed working for this company as it allowed me to have flexible hours and it had competitive pay. I was...

Eaton Corporation

Lead Power Systems Controls Engineer Job at Eaton Corporation

Eaton's Electrical Services & Systems division is currently seeking a Lead Power Systems Controls Engineer. This is a remote role with 25% travel. A company vehicle is included!The expected annual salary range for this role is $107812.53 - $158125.04 a year.Please note... 

Caterpillar, Inc.

Senior Design Engineer Job at Caterpillar, Inc.

**Career Area:**Engineering**Job Description:****Your Work Shapes the World at Caterpillar Inc.**When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future... 

United Fleet Corp

Sprinter Van/Box Truck Owner Operator Job at United Fleet Corp

 ...Job Summary We are looking for responsible and reliable owner-operators with a Sprinter Van or a Box Truck (GVWR less than 10.000 lb.), preferably with work experience (6 months and more) and willingness to drive regionally (at least 400 miles from city of residence... 

Progress Rail Services Corp.

Machine Operator I Job at Progress Rail Services Corp.

 ...work weekends, Friday, Saturday and Sundays from 6:00 am- 6:30 pm.**Req ID:**10730BR**Company Description:**Progress Rail, a Caterpillar company, is an integrated rolling stock and infrastructure provider, delivering a full range of products and services to domestic...