Job Description

Benefits
Dental insurance
Health insurance
Paid time off
Vision insurance
Established in 2009, Blink Charging stands as a global leader in electric vehicle (EV) charging equipment and services. Blink's significant contributions have propelled the advancement of EV charging infrastructures worldwide, supporting the global shift to EVs.
With over 100,000 charging ports sold, contracted, or deployed in more than 27 countries, our commitment is resolute. Blink is headquartered in Bowie, Maryland, with offices worldwide in Belgium, the Netherlands, the UK, Greece, India, Israel, and Arizona. Our expert team is driven by over 600 employees, dedicated to enhancing efficiency, productivity, and output while upholding high standards of quality.
At Blink, we believe in making EV charging easily accessible and reliable. Through strategic deployment of chargers, we empower EV drivers to embrace EV adoption by installing fast, reliable charging solutions precisely where they are needed. Our mission is clear: to encourage both current and potential EV drivers to confidently embrace EV adoption.
We thrive in a dynamic state of continuous evolution, transforming energy into innovation for a sustainable future.
Essential Duties And Responsibilities (but Not Limited To)
Supporting customers via phone calls, emails and other inquiries
Provide world class support while answering questions about the company, new exciting products, and overall account management.
Welcome new potential customers by advising them of our products and services.
Uphold and maintain knowledge of customer service principles and practices.
Stay current on all Blink Charging products and services as provided by our world class leadership team.
Other Skills And Abilities
Bilingual Spanish a must
Have a World Class Customer Service mindset with the ability to translate product information and technical information into customer friendly conversations
High level of passion to learn and apply knowledge gained to improve customer service quality and efficiency
Education And/or Experience
High School Diploma (required)
Trade School Certificate or associate degree (preferred)
1 year experience in call center or helpdesk environment (preferred)
Prior Experience With The Following Program(s) (preferred)
Microsoft Office
ZenDesk
Nextiva
Familiar with most customer service software
Some weekends will be required
We are 24/7 and scheduling will be based on the needs of the business.
Flexible work from home options available.

Job Tags

Full time, Worldwide, Flexible hours, Shift work, Weekend work,

Similar Jobs

Interim HealthCare - Frederick, MD

Occupational Therapist (OT) Job at Interim HealthCare - Frederick, MD

Job Summary:The Occupational Therapist (OT) at Interim HealthCare in Frederick, MD will be responsible for providing high-quality and compassionate occupational therapy services to patients in various settings. This is a full-time, individual contributor role in the healthcare...

Shift Day

SECURITY GUARD Job at Shift Day

Responsibilities Cedar Hill Regional Medical Center Opening in 2025! When open in early 2025, Cedar Hill Regional Medical Center GW Health will be the first new full-service hospital in Washington, DC in more than 20 years! This teaching hospital will integrate...

UrBench

Pega RPA Developer Job at UrBench

...Title : Pega RPA Developer Location : Reston VA , Hybrid Duration : 6+ Month F2F interview Only DC, MD, VA, WV consultant with DL USC , GC ,EAD GC , H4EAD Job Description The selected candidate will perform complex analysis, design...

EPIC PIPING, LLC

Painter Job at EPIC PIPING, LLC

...POSITION SUMMARY Set up, operate, or tend machines to coat or paint the interior and exterior surfaces of a variety of equipment. ________________________________________ ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully...

The Carpenter Health Network

Registered Nurse (RN) - Psych experience Job at The Carpenter Health Network

...have everything you need to be successful in the field.STAT Home Health is seeking Part-Time/PRN Home Health Registered Nurses (RN) with Psych experience to join one of the most respected and trusted home health companies in the Escambia/Santa Rosa County areas.We...

Customer Support Agent (Bilingual Spanish): Bowie MD HYBRID Job at Blink Charging, Maryland

bG9HdDFjL2p6aDhoQXdKZE4xRnJCZGRKSFE9PQ==