Job Description

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine


DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

As a Export Agent, you will ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported products while processing separate entries to Custom Border Patrol (US CUSTOMS). You will also compute tariffs (taxes), and price conversions of merchandise imported from foreign destinations. In addition, you will also be asked to examine various documents including invoices, bills of lading, and shipping statements to obtain release of incoming freight and resolve delays.

Key Responsibilities:

• Participates in planning and directing the flow of traffic to/from foreign destinations
• Effectively classifies dutiable import/export shipments to ensure compliance with all government agency rules and regulations
• Processes all requests for extensions, expiration, cancellation and all government entries
• Communicates with origin and destination locations regarding shipment status and special handling and delivery processes
• Maintains open line of communication with department of foreign affairs
• May receive and distribute all incoming and outgoing mail and correspondence
• Knowledgeable in U.S. Customs and International trade with a basic understanding of customs valuation, classification, compliance/audit and trade programs
• In-depth knowledge of all U.S. Customs Compliance Rules and Regulations
• Knowledge of NAFTA, Free Trade Agreements, CTPAT, additional tariff requirements, OGA'S, ACH and all other related trade legislation, rules and regulations
• Ability to make customers and their needs a primary focus of one's actions; developing and sustaining productive relationships
• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds

Skills & Qualifications:

• Knowledgeable in U.S. Customs and International trade with a basic understanding of customs valuation, classification, compliance/audit and trade programs
• In-depth knowledge of all U.S. Customs Compliance Rules and Regulations
• Knowledge of NAFTA, Free Trade Agreements, CTPAT, additional tariff requirements, OGA'S, ACH and all other related trade legislation, rules and regulations
• Ability to make customers and their needs a primary focus of one's actions; developing and sustaining productive relationships
• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds
• High School Diploma or Equivalent (Associate degree preferred)
• 1 year experience in transportation or customs preferred
• Proficiency with Microsoft Office (Word, Excel, Outlook), database and web-based applications
• Good oral and written communication, problem solving and interpersonal skills; courteous and clear telephone voice
• Proficiency on a 10 key calculator

Employee Benefits & Incentives

DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:

• Competitive Pay
• Bonus/Incentive Programs
• Retirement Savings – 401K with company match
• myShares - Voluntary plan to buy discounted company shares
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities
• Non-Exempt Hourly Pay Rate $25.00 an hour

DHL is committed to working with and providing reasonable accommodations to persons with disabilities. The job application process includes this application and possibly one or more interviews. If you believe that you might need a reasonable accommodation for any part of the application process, please send an e-mail to [email protected], and include your contact information and the requested accommodation. Only messages related to requests for these types of reasonable accommodations will be returned.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic, The EEO is the Law and supplement are available here:Know Your Rights: Workplace Discrimination is Illegal (dol.gov)

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