IT Support Specialist Job at Meridian HealthCare, Youngstown, OH

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  • Meridian HealthCare
  • Youngstown, OH

Job Description

Description

RESPONSIBILITIES:

  • Maintains ticketing system with agency's IT support vendor.
  • Provide hardware and system software support to users of the Agency's personal computer systems and PC networks.
  • Monitor and notifies appropriate information technology personnel and service providers of application, system, or equipment malfunctions.
  • Recommends operational improvements involving hardware or software enhancements.
  • Assist vendors in design and deployment of servers, directories, wireless, backups, and personal devices.
  • Support the configuration and deployment of network infrastructure components, including switches and firewalls; assist in provisioning and maintaining physical and virtual servers; and contribute to security administration efforts to ensure system integrity and compliance.
  • Provide support for Active Directory and Microsoft 365 administration, including user account management, access control, and system configuration to ensure secure and efficient operations.
  • Responsible for configuring new employee hardware and relevant systems.
  • Maintains inventory of information technology supplies and materials.
  • Assist IT Team on special projects as needed.
  • Performs other duties as assigned.

Requirements

High School Diploma required. BA/BS, a plus.

Knowledge of Microsoft Excel required.

Other IT Certifications a plus. 3 years of IT or related experience

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