Job Description

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description:

The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

Overview:

Are you ready to join a dynamic team and bring smiles to the faces of hungry diners? We're seeking a friendly and upbeat Restaurant Host/Hostess to create an unforgettable first impression for our guests. If you thrive in a fast-paced environment, love engaging with people, and have a passion for exceptional service, then this is the job for you! Position is AM PT 6:15am -11:30 am or 3:00 pm ( if covering lunch)

Key Responsibilities:

• Welcome guests with a warm and genuine smile, making them feel right at home from the moment they step through the door.
• Manage the flow of guests by efficiently seating them, ensuring their comfort and satisfaction.
• Provide accurate wait times and manage reservations to maximize seating capacity.
• Collaborate with servers and kitchen staff to ensure smooth communication and timely service.
• Assist in maintaining the cleanliness and organization of the host/hostess station and the front-of-house area.
• Build a friendly rapport with regular patrons, making them feel like part of our restaurant family. .

Qualifications:

• A passion for delivering outstanding customer service with a smile that can brighten anyone's day.
• Excellent interpersonal skills and the ability to connect with people from diverse backgrounds.
• Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
• A positive attitude and a willingness to go the extra mile to exceed guests' expectations.
• Outstanding communication skills, both verbal and non-verbal, to ensure clear and accurate information exchange.
• Previous experience as a cashier required.
• Ability to operate Micros and make change correctly.
• Punctual - this is an early start shift.
• Flexibility to work various shifts, weekends, and holidays as required.

Job Tags

Holiday work, Local area, Worldwide, Flexible hours, Shift work, Weekend work, Early shift,

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