Unified Communications Specialist Job at JAARS, Waxhaw, NC

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  • JAARS
  • Waxhaw, NC

Job Description

We are looking for a talented Unified Communications Specialist to join our international faith-based organization. The ideal candidate will be responsible for the design, implementation, and management of our unified communications systems, ensuring seamless and efficient communication across the organization. This is a volunteer/supported position and a member of the Information & Digital Technologies team reporting to the AVL Manager.

Position Responsibilities

  • Design, deploy, and manage unified communications solutions, including VoIP, video conferencing, instant messaging, and collaboration tools.
  • Monitor and optimize the performance of communication systems to ensure high availability and reliability.
  • Troubleshoot and resolve issues related to unified communications infrastructure.
  • Collaborate with IT and other departments to integrate communication systems with existing networks and applications.
  • Implement and maintain security measures to protect communication systems from threats and vulnerabilities.
  • Provide training and support to end-users on the use of unified communications tools.
  • Stay current with industry trends and emerging technologies to recommend improvements and upgrades.

Position Requirements

  • A deep and growing walk with the Lord Jesus that includes your personal spiritual growth and the ability to support others in their spiritual growth.
  • Embrace the vision, mission, and core values of JAARS.
  • Proven experience as a Unified Communications Specialist or in a similar role.
  • Strong knowledge of VoIP, SIP, and other communication protocols.
  • Experience with unified communications platforms such as Microsoft Teams, Cisco Webex, or Zoom.
  • Familiarity with network infrastructure and security best practices.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal abilities.
  • Relevant certifications (e.g., CCNP Collaboration, Microsoft Certified: Teams Administrator) are a plus.

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