Virtual Assistant Job at GSR Group, Houston, TX

bVkrdTA4aml6UnNxQlFWWk0xVnRBZEZORVE9PQ==
  • GSR Group
  • Houston, TX

Job Description

Job Title: Virtual Assistant

Company: GSR Group LLC

Location: Remote

Job Type: Full-Time

Number of Openings:  

About Us

GSR Group proudly owns and operates Wingstop franchise locations, providing outstanding food and exceptional service to our guests. We are expanding our support team to include a Virtual Assistant who will serve as the first point of contact for customers reaching out through our online platforms. This role is essential in ensuring a seamless and positive experience for every guest, whether they are asking about menu items, orders, or employment opportunities.

Job Responsibilities

  • Act as the first point of contact for customers via live chat, providing information regarding menu items, orders, and employment opportunities.
  • Manage multiple chat conversations simultaneously while maintaining a high level of customer service.
  • Respond promptly to customer inquiries ensuring polite and friendly communication.
  • Assist in problem-solving and resolving customer complaints effectively and efficiently.
  • Maintain attention to detail in all communications and ensure accurate information is conveyed.
  • Collaborate with team members to improve processes and enhance the customer experience.
  • Document and escalate complex issues to the appropriate departments as necessary.
  • Adapt to various customer personalities by applying strong organizational skills and judgment.

Essential Qualifications

  • High School Diploma.
  • Minimum of 1 year of relevant experience in a customer service or virtual assistant role.
  • Strong organizational skills with the ability to multitask and prioritize effectively.
  • Excellent problem-solving abilities and the capability to think critically under pressure.
  • Attention to detail, ensuring high-quality communication and customer interaction.

Desired Experience

  • Previous experience in a fast-paced customer service environment is preferred.
  • Familiarity with online customer service platforms and technology is a plus.

Salary & Benefits

Salary: $20 - $35 per hour, commensurate with experience.

We offer competitive pay and opportunities for growth within the company as we expand our operations.

How to Apply

If you are passionate about providing excellent customer service and meet the qualifications listed, we encourage you to apply for the Virtual Assistant position at GSR Group LLC. Together, let’s continue to provide outstanding experiences to every guest!

Job Tags

Hourly pay, Full time, Remote work,

Similar Jobs

Baystate Interpreters

Educational American Sign Language Interpreter Job at Baystate Interpreters

 ...On-site Interpreter (Independent Contractor) Baystate Interpreters, Inc. is seeking dedicated and professional Educational American Sign Language interpreters to join our team as 1099 independent contractors . In this vital role, you will facilitate communication... 

Seasons Hotel

Painter Job at Seasons Hotel

# Prepare surfaces by cleaning, scraping, sanding, and applying putty or primer . # Mix and match paints to achieve required colors and finishes. # Apply paints, varnishes, or coatings using brushes, rollers, or spray guns . # Perform interior and exterior painting... 

Continuing Healthcare Adams Lane LLC

Housekeeper - Weekend Warrior - Day Shift Job at Continuing Healthcare Adams Lane LLC

 ...striving to be better and different every day. Our mission is to treat every resident...  ...schedule for this opportunity is two (2) 8-hour shifts each Saturday and Sunday 7a-3:30p. When...  ...16 hours a week and get paid for 20! Part Time Benefits include but are not limited to:... 

Dignity Health

Radiology Assistant Job at Dignity Health

**Job Summary and Responsibilities**Assists with the workflow within Imaging Services to support efficiency and excellent patient care.+ Checks department wheelchairs and carts daily assuring both are mechanically sound; immediately reportsequipment defects to supervisor... 

Perdue Farms

Regional Safety/Security Manager Job at Perdue Farms

 ...life balance, were committed to helping our team members thrive. That's Perdue. Summary The purpose of the Regional Safety and Security Manageris to provide leadership and support to develop and administer an effective and proactive program to eliminate loss...