Job Description

LaSalle Network is partnering with a leading provide in vehicle collision repair. We are seeking a motivated and detail-oriented Customer Experience Associate to join the team. This is a permanent and fully remote position. Being Bilingual with English and Spanish, is a plus!

Customer Experience Associate Responsibilities: 

• Schedule customers for collision repair and estimate appointments 
• Handle inbound and outbound customer communications professionally 
• Assist with rental reservations and tow scheduling 
• Prioritize and manage daily tasks efficiently
• Show empathy and confidence in customer interactions 
• Respond to inquiries and resolve customer issues 
• Multitask across multiple communication channels 
• Follow department processes to maintain work quality 
• Maintain company equipment and report issues promptly 
• Ensure customer and company information remains confidential 
• Perform additional duties as assigned 

Customer Experience Associate Requirements:

• Work from Home experience
• Bilingual with English and Spanish – a major plus!
• High School diploma or G.E.D
• Flexible to work rotating Saturdays (overtime)
• Reliable internet connection

If you feel you meet these qualifications, please apply today!

Thank you,

Karlee Boedeker
Project Manager
LaSalle Network

Job Tags

Remote job, Permanent employment, Flexible hours, Saturday,

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